Getting started

After reading through this guide, visit the Explorer to test calls in real-time with your own data.

To start using the Authentication API you must have completed the following tasks:

  • Sign up for a Vonage Contact Center account. If you have not already done so, find more information on how to do this at Vonage | Cloud Contact Center.
  • Set up a working interaction plan in which interactions are delivered to your agents through an Automatic Call Distributor or Universal Contact Distributor. For information about setting up interactions plans and using Vonage Contact Center to make and receive interactions, go to Vonage Contact Center Product Documentation.
  • Get your client credentials (client ID and client secret) using API Admin in the VCC Admin Portal.